Blog

What Is Your Baton?

What Is Your Baton?

I love track and field events. I am captivated by the speed, strategy, and in the case of the relay races, by the collaboration required to pass a baton at record speeds. But, watching the 4x400 relay race at the 2016 Olympic Games, I couldn’t keep my eyes off all of...

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The Power of Next

The Power of Next

 “I've already taken out everything that isn't important. Everything I'm left with is extremely important. How do I prioritize when everything is important?” This was the heartfelt question I heard this morning from the chief technology officer at a financial services...

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Escape The Productivity Trap

Escape The Productivity Trap

“We had record breakthroughs in operational efficiency last year, but our client complaints went up.” Margaret, director of client services at a workforce training center, went on to tell me that the chair of the board was thrilled with the cost savings while still...

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